Trust / authenticity

Verify that your device is genuine.

Counterfeit hardware can break privacy guarantees and secure pairing. Use the device serial and the six-digit code from the original box for first-pass verification.

Common warning signs

Standard USB-C port instead of the Legocia magnetic connector
Blue recording LED behavior instead of white or red
Setup asks for public cloud pairing before local provisioning

Next Step

Get help without exposing private archives.

Use support, privacy, warranty, return, verification, and calibration flows without sharing more information than necessary.

Get support